“Because each piece is unique, all sales are final. We’re happy to answer questions before you order.”

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Refund Policy

Last updated: January 8, 2026

Thank you for shopping with [Your Store Name]. Because our items are natural, handcrafted, and often one‑of‑a‑kind, we maintain a strict final sale policy. Please review the details below before completing your purchase.

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1. All Sales Are Final

All purchases are final sale.
We do not accept returns, exchanges, or provide refunds under any circumstances.

Please reach out before ordering if you have questions about a product—we’re always happy to help.

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2. Order Cancellations

Once an order is placed, it cannot be canceled or modified. Orders begin processing immediately to ensure fast shipping.

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3. Damaged or Incorrect Items

We carefully inspect and package every order. If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with:

• Your order number
• A clear photo of the item
• A photo of the packaging

We will review the issue and determine the appropriate next steps.
Please note: natural variations, small imperfections, and differences in color or shape are normal for crystals and handmade items and are not considered defects.

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4. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost, stolen, or misdelivered items.
If this occurs, please contact the shipping carrier directly to file a claim.

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5. Non‑Returnable Items

Due to the nature of our products, the following items are always non‑returnable:

• Crystals and minerals
• Jewelry
• Handmade art and crafts
• Sale or discounted items
• Gift cards

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6. Contact Us

If you have questions about this policy, please reach out at:
ElementalEarthCrystals@gmail.com
Elemental Earth Crystals

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